LEGO® Education SPIKE™ App 3 FAQ 222

LEGO® Education SPIKE™ App 3 FAQ

Published

Exploring the new LEGO® Education SPIKE™ App 3? Here are the most frequently asked questions about the new app for the SPIKE™ Portfolio.

Available on December 1, 2022, the LEGO® Education SPIKE™ App 3 is an entirely new app for the LEGO® Education SPIKE™ portfolio. It is meant for use with both SPIKE™ Prime and SPIKE™ Essential. Learn more about the specific features and benefits in the features and benefits blog post.

Frequently Asked Questions

General Information

How is SPIKE App 3 different from the current SPIKE App 2?
SPIKE App 3 offers a few key benefits including faster hub connection, faster updates for SPIKE™ Prime, support for bigger user programs, more precise motor behavior, and simplified motor and movement blocks.

Do I NEED to upgrade to SPIKE App 3 right away?
SPIKE App 3 will be available as a separate download from the current SPIKE App 2. Users can opt to upgrade to SPIKE App 3 when they are ready to take advantage of the new features and benefits. Web App users will automatically be upgraded to SPIKE App 3 at launch. SPIKE App 2 will continue to be available as a legacy app until June 2023 when support is discontinued. A link to the legacy web app version of SPIKE App 2 will be available at launch.

Will the current SPIKE App 2 automatically update to SPIKE App 3 when it’s available?
No. Users will need to download SPIKE App 3 when it is available. SPIKE Web App users will automatically have access to SPIKE App 3 at launch.

How long will SPIKE App 2 be available?
The current SPIKE App 2 will continue to be available as a legacy app until June 2023 when support is discontinued. The Web App will automatically update to SPIKE App 3. Competition teams who need continued access to SPIKE App 2 via Web App should contact success@lego.com.

When will SPIKE App 3 be available?
SPIKE App 3 is coming on December 1, 2022. We will publish an update when the SPIKE App 3 is available for download and via the Web App.

Technical Questions

Can I use SPIKE App 3 with both SPIKE Prime and SPIKE Essential?
Yes! The new SPIKE App 3 is for use with the entire SPIKE portfolio including SPIKE Essential and SPIKE Prime.

Can I use both SPIKE App 3 and SPIKE App 2 at the same time?
While it is possible to have both SPIKE App 3 and SPIKE App 2 downloaded to your device, once the firmware is upgraded on your Hub, you will only be able to use SPIKE App 3 with that Hub. If you have more than one Hub, you can use both app versions – but be sure to mark the Hubs so you know which is compatible with each version.

Can I downgrade from SPIKE App 3 once I’ve completed the firmware update?
We recommend only upgrading when you are ready to transition to SPIKE App 3. If you need downgrade support, contact success@lego.com.

What happens if the update is completed accidentally?
Contact success@lego.com for additional support.

Benefits and Features

I’ve had issues with Hubs not connecting consistently, should I upgrade now?
Yes! SPIKE App 3 provides an improved wireless connection. Upgrading should help with faster wireless connections.

Will I be able to use Bluetooth connection on the Web App with SPIKE Prime?
Yes! Bluetooth connection for SPIKE Prime will be possible in the Web App once SPIKE 3 launches on December 1, 2022.

When will the Python API be available in SPIKE App 3?
Python API availability is part of a future release. More information will be shared on specific timing.

When to Upgrade

I’m about to start a new Unit or Lesson, should I upgrade now?
Yes! Before starting a new Unit or Lesson is a great time to move to SPIKE App 3 and enjoy the new features and benefits.

I’m in the middle of a Unit or Lesson, should I upgrade?
No. If your class has saved any of their work, it will not translate to SPIKE App 3. Complete you Unit and/or Lesson and start fresh with SPIKE App 3 on the next one.

I’ve been using SPIKE Lesson plans for several years, should I upgrade now?
Maybe. There are minor changes to some Lessons. Take a moment to explore SPIKE App 3 so you’re prepared for some of the small changes you may encounter.

I’m changing semesters/students in January, when should I upgrade?
If you’re starting with a new group of students in January, it’s an ideal time to upgrade before the new semester. You can even have your students help with upgrading the Hubs during class!

I’m brand new and haven’t opened my kit yet, should I upgrade now?
Yes! This is a great time to start with SPIKE App 3 to get the best possible experience. However, if you’ll also be using your set for a competition team or plan to code directly in Python, you should wait for future updates.

I’m doing advanced coding or am part of a FIRST® LEGO® League team, should I upgrade?
No. You won’t be able to transfer your saved code to SPIKE App 3 and Python is not available as part of the initial launch. If you’re using a Chromebook and the SPIKE Web App, contact success@lego.com for information on other options.

I prefer to code directly in Python, should I upgrade?
No. The Python API is not yet available in SPIKE App 3. This will be available in a coming release though.

I’m a Chromebook user and/or only use the SPIKE Web App, how do I upgrade?
When SPIKE App 3 launches, anyone using the Web App will automatically be prompted to upgrade their firmware to start using SPIKE App 3 on the Web App. If you are part of a competitions team, contact success@lego.com for more options.

Downloading the App

Where can I find the SPIKE App 3?
The LEGO Education SPIKE App 3 will be available in App stores and via direct download from education.lego.com/downloads. A web app version will also be available at SPIKE.LEGOEducation.com. Please note, the SPIKE App 3 is not yet available for users.

Additional Support

Where can I get additional support for SPIKE App 3?
For technical support, visit support.legoeducation.com. For all other support, contact success@lego.com.




Lasted updated: November 29, 2022 at 11:30 a.m. ET
Blog Solution Updates 11/15/2022 12:19pm EST

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2 Comments

are there any details on what exactly has changed with the precision of the movement blocks? how precise can we now expect the rotations and distances to be compared to the older blocks?

Join one of your webinars today on November 15, 2022 to learn more about the LEGO® Education SPIKE™ App 3. Webinar hosted at 4:00 p.m. Eastern and Pacific times. Can’t join us live? Register and you’ll be sent the replay to view later!

Date: November 15 | Time: 4:00 p.m. ET and PT

Registration link ET: https://bit.ly/CSwebNovET

Registration link PT: https://bit.ly/CSwebNovPT

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